The first RDP connection after a reboot or power up works but subsequent connections receive an error message saying the login was refused. You can deploy a GPO to fix this company-wide: Administrative Templates (Computers) > Windows Components > Remote Desktop Service > Remote Desktop Session Host: Disable the setting "Use WDDM graphics display driver for Remote Desktop Connection" Location where all default Library definition files for users/machines reside. Allow Secure Boot for integrity validation, Choose how BitLocker-protected operating system drives can be recovered, Configure pre-boot recovery message and URL, Configure TPM platform validation profile (Windows Vista, Windows Server 2008, Windows 7, Windows Server 2008 R2), Configure TPM platform validation profile for BIOS-based firmware configurations, Configure TPM platform validation profile for native UEFI firmware configurations, Configure use of hardware-based encryption for operating system drives, Configure use of passwords for operating system drives, Disallow standard users from changing the PIN or password, Enable use of BitLocker authentication requiring preboot keyboard input on slates, Enforce drive encryption type on operating system drives, Require additional authentication at startup (Windows Server 2008 and Windows Vista), Require additional authentication at startup, Reset platform validation data after BitLocker recovery, Use enhanced Boot Configuration Data validation profile, Allow access to BitLocker-protected removable data drives from earlier versions of Windows, Choose how BitLocker-protected removable drives can be recovered, Configure use of hardware-based encryption for removable data drives, Configure use of passwords for removable data drives, Configure use of smart cards on removable data drives, Control use of BitLocker on removable drives, Deny write access to removable drives not protected by BitLocker, Enforce drive encryption type on removable data drives, Choose default folder for recovery password, Choose drive encryption method and cipher strength (Windows 8, Windows Server 2012, Windows 8.1, Windows Server 2012 R2, Windows 10 [Version 1507]), Choose drive encryption method and cipher strength (Windows 10 [Version 1511] and later), Choose drive encryption method and cipher strength (Windows Vista, Windows Server 2008, Windows 7, Windows Server 2008 R2), Choose how users can recover BitLocker-protected drives (Windows Server 2008 and Windows Vista), Disable new DMA devices when this computer is locked, Provide the unique identifiers for your organization, Store BitLocker recovery information in Active Directory Domain Services (Windows Server 2008 and Windows Vista), Validate smart card certificate usage rule compliance, Do not display the password reveal button, Enumerate administrator accounts on elevation, Prevent the use of security questions for local accounts, Require trusted path for credential entry, Allow device name to be sent in Windows diagnostic data, Configure Authenticated Proxy usage for the Connected User Experience and Telemetry service, Configure collection of browsing data for Desktop Analytics, Configure Connected User Experiences and Telemetry, Configure diagnostic data upload endpoint for Desktop Analytics. (found at Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment) This thread is locked. Use WDDM graphics display driver for Remote Desktop Connections -> Disable; Use hardware graphics adapters for all Remote Desktop Services sessions -> Disable; All reactions. To create these display drivers, perform the following steps: Step 1: Learn about Windows architecture and drivers. Facebook Twitter LinkedIn Step-By-Step Guide Step 1. Right-click on Windows key and select Device Manager from the list of options available. - go to Computer Configuration > Policies >Windows Settings >Administrative Templates >Windows Components >Remote Desktop Services >Remote Desktop Session Host >Remote Session Environment], - set the Policy [Use WDDM graphics display driver for Remote Desktop Connections] to Disabled. Define security intelligence location for VDI clients. Click Apply, OK and close the Local Group Policy Editor. Find your Citrix Admins group, and click OK. In this case, the Remote Desktop Connections will use XDDM graphics display driver. Share Improve this answer Follow answered Oct 4, 2019 at 16:32 Therefore, you won't see the GPU installed on your host PC in Device Manager or utilitize its performance. On the VM RDP connections are going to: Local Group Policy Editor (Phys svr is not part of a domain) ->Local Computer Policy -> Computer Configuration -> Administrative Templates -> All Settings -> Use WDDM graphics display driver for Remote Desktop Connections -> Disabled Reboot VM Enable dragging of content from different domains across windows, Enable dragging of content from different domains within a window, Include local path when user is uploading files to a server, Initialize and script ActiveX controls not marked as safe, Launching applications and files in an IFRAME, Navigate windows and frames across different domains, Run .NET Framework-reliant components not signed with Authenticode, Run .NET Framework-reliant components signed with Authenticode, Script ActiveX controls marked safe for scripting, Show security warning for potentially unsafe files, Web sites in less privileged Web content zones can navigate into this zone, Intranet Sites: Include all local (intranet) sites not listed in other zones, Intranet Sites: Include all network paths (UNCs), Intranet Sites: Include all sites that bypass the proxy server, Locked-Down Restricted Sites Zone Template, Turn on certificate address mismatch warning, Turn on Notification bar notification for intranet content, Go to an intranet site for a one-word entry in the Address bar, Allow Internet Explorer to play media files that use alternative codecs, Prevent configuration of search on Address bar, Prevent configuration of top-result search on Address bar, Prevent specifying cipher strength update information URLs, Prevent changing the URL for checking updates to Internet Explorer and Internet Tools, Prevent specifying the update check interval (in days), Open Internet Explorer tiles on the desktop, Set how links are opened in Internet Explorer, Prevent the computer from loading toolbars and Browser Helper Objects when InPrivate Browsing starts, Turn off collection of InPrivate Filtering data, Deny all add-ons unless specifically allowed in the Add-on List, Remove "Run this time" button for outdated ActiveX controls in Internet Explorer, Turn off Adobe Flash in Internet Explorer and prevent applications from using Internet Explorer technology to instantiate Flash objects, Turn off blocking of outdated ActiveX controls for Internet Explorer, Turn off blocking of outdated ActiveX controls for Internet Explorer on specific domains, Turn on ActiveX control logging in Internet Explorer, Change the maximum number of connections per host (HTTP 1.1), Maximum number of connections per server (HTTP 1.0), Set the maximum number of WebSocket connections per server, Install binaries signed by MD2 and MD4 signing technologies, Restricted Sites Zone Restricted Protocols, Allow fallback to SSL 3.0 (Internet Explorer), Do not display the reveal password button, Lock location of Stop and Refresh buttons, Add a specific list of search providers to the user's list of search providers, Allow "Save Target As" in Internet Explorer mode, Allow Internet Explorer 8 shutdown behavior, Allow Microsoft services to provide enhanced suggestions as the user types in the Address bar, Automatically activate newly installed add-ons, Configure which channel of Microsoft Edge to use for opening redirected sites, Disable Automatic Install of Internet Explorer components, Disable changing Automatic Configuration settings, Disable changing secondary home page settings, Disable Internet Explorer 11 as a standalone browser, Disable Periodic Check for Internet Explorer software updates, Disable software update shell notifications on program launch, Do not allow users to enable or disable add-ons, Enable extended hot keys in Internet Explorer mode, Install new versions of Internet Explorer automatically, Keep all intranet sites in Internet Explorer, Let users turn on and use Enterprise Mode from the Tools menu, Make proxy settings per-machine (rather than per-user), Prevent bypassing SmartScreen Filter warnings about files that are not commonly downloaded from the Internet, Prevent bypassing SmartScreen Filter warnings, Prevent changing the default search provider, Prevent configuration of how windows open, Prevent configuration of new tab creation, Prevent Internet Explorer Search box from appearing, Prevent participation in the Customer Experience Improvement Program, Prevent per-user installation of ActiveX controls, Reset zoom to default for HTML dialogs in Internet Explorer mode, Restrict search providers to a specific list, Security Zones: Do not allow users to add/delete sites, Security Zones: Do not allow users to change policies, Security Zones: Use only machine settings. Do not allow compression on all NTFS volumes, Do not allow encryption on all NTFS volumes, Disable delete notifications on all volumes, Selectively allow the evaluation of a symbolic link, Redirect folders on primary computers only, Use localized subfolder names when redirecting Start Menu and My Documents, Configure Applications preference logging and tracing, Configure Data Sources preference logging and tracing, Configure Devices preference logging and tracing, Configure Drive Maps preference logging and tracing, Configure Environment preference logging and tracing, Configure Files preference logging and tracing, Configure Folder Options preference logging and tracing, Configure Folders preference logging and tracing, Configure Ini Files preference logging and tracing, Configure Internet Settings preference logging and tracing, Configure Local Users and Groups preference logging and tracing, Configure Network Options preference logging and tracing, Configure Network Shares preference logging and tracing, Configure Power Options preference logging and tracing, Configure Printers preference logging and tracing, Configure Regional Options preference logging and tracing, Configure Registry preference logging and tracing, Configure Scheduled Tasks preference logging and tracing, Configure Services preference logging and tracing, Configure Shortcuts preference logging and tracing, Configure Start Menu preference logging and tracing, Allow asynchronous user Group Policy processing when logging on through Remote Desktop Services, Allow cross-forest user policy and roaming user profiles, Always use local ADM files for Group Policy Object Editor. By typing gpedit.msc in the Start menu or Run box (Win+R) Browse to: Local Computer Policy\Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment Find the item "Use WDDM graphics display driver for Remote Desktop Connections" and disable it. Have a question about this project? Check the status of RDP Services in Services When using Windows Remote Desktop Connection, some users may have encountered an issue where Vic-3D 9 has a program failure when importing or viewing images in a project file. But give thanks to Carlieo. On the left, click the Citrix VDA Non-Admin Users GPO to highlight it. Prevent users from adding files to the root of their Users Files folder. If you enable or do not configure this policy setting, Remote Desktop Connections will use WDDM graphics display driver. This policy setting lets you enable WDDM graphics display driver for Remote Desktop Connections. Right-click on the adapter and select " Update Driver ". In the VM, set a codec that is appropriate for the anticipated end-user workloads. blank windows. Set the policy named Use WDDM graphics display driver for Remote Desktop Connections to Enabled. Click Display Make sure "Use all my monitory for the remote session" is checked. If you have an RDP shortcut you use right click it and select edit, other wise when you open RDP click show options in the bottom left. The black screen issue has to do with a new RDP display driver (WDDM) used in 1903. Enable the WDDM graphics display driver for Remote Desktop Connections Restart the VM The first step in this process is to deploy a high GPU VM Windows 10 Multi-session instance with the correct graphics cards selected (instance selected). Use WDDM graphics display driver for Remote Desktop Connections to DISABLED . Turn off the display of thumbnails and only display icons. Turn on dynamic Content URI Rules for Windows store apps, Prevent backing up to optical media (CD/DVD), Prevent the user from running the Backup Status and Configuration program, Turn off the ability to back up data files, Turn off the ability to create a system image, Disallow locally attached storage as backup target, Allow domain users to log on using biometrics, Specify timeout for fast user switching events, Allow access to BitLocker-protected fixed data drives from earlier versions of Windows, Choose how BitLocker-protected fixed drives can be recovered, Configure use of hardware-based encryption for fixed data drives, Configure use of passwords for fixed data drives, Configure use of smart cards on fixed data drives, Deny write access to fixed drives not protected by BitLocker, Enforce drive encryption type on fixed data drives. You must restart the VM after enabling the WDDM graphics display driver for the changes to take effect. set the policy "Use WDDM graphics display driver for Remote Desktop Connections" to DISABLED. Begin your Remote Desktop connection, but before you select connect, select Show Options. start Hyper-V manager go to Hyper-V Settings > Physical GPUs select your GPU check the box Use this GPU with RemoteFX click OK select your virtual machine click Settings click Add Hardware > RemoteFX 3D Video Adapter click Add update RemoteFX settings for your needs click OK That is. On the displayed panel, right-click the Use the hardware default graphics adapter for all Remote Desktop Services sessionsentry and then select Editfrom the displayed context menu. Remove Default Programs link from the Start menu. Workaround: Set "Use WDDM graphics display driver for Remote Desktop Connections" to Disabled in group policy. For this change to take effect, you must restart Windows. Allow devices compliant with InstantGo or HSTI to opt out of pre-boot PIN. Double-click Use WDDM graphics display driver for Remote Desktop Connections (available for Windows 10 version 1903 and newer Windows versions). * Right-click the current Graphics item in Device manager, and select "Update driver". set the policy "Use WDDM graphics display driver for Remote Desktop Connections" to DISABLED. In Group Policy Editor under Remote Desktop Session Host -> Remote Session Environment . Way 1. Reboot your virtual machine. Step 1: Select an appropriate GPU optimized Azure virtual machine size Can confirm this works around the issue for me as well (only had to reconnect RDP, not reboot though). Workaround: Set "Use WDDM graphics display driver for Remote Desktop Connections" to Disabled in group policy. Select the Enabledradio button entry and then click on the [OK]button. . Use WDDM graphics display driver for Remote Desktop Connections to DISABLED This forces RDP to use the old (and now deprecated XDDM drivers) After rebooting, behaviour returns to normal and after disconnecting from an RDP session the RDP host (target machine) no longer shows DWM.EXE consuming CPU. . (I don't remember the exact error message.) Hide the TPM Firmware Update recommendation. Remove "Map Network Drive" and "Disconnect Network Drive", Remove File Explorer's default context menu, Remove the Search the Internet "Search again" link, Remove UI to change keyboard navigation indicator setting, Remove UI to change menu animation setting, Request credentials for network installations, Turn off common control and window animations, Turn off display of recent search entries in the File Explorer search box, Turn off the caching of thumbnails in hidden thumbs.db files, Turn off the display of snippets in Content view mode. If you are using Windows 10 pro v1909, disable 'Use WDDM graphics display driver for Remote Desktop Connection'. The "fix" forces the old XDDM driver to be used.

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