We believe in customer service and want to make it easy as possible for people to pay the debts they owe. 2 years later they are contacting me saying I owe them money. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. We also understand that you may be hesitant to give your information over the phone or online. Further information is available in our FICO Data Privacy Policy. Stop breaking the law. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. I have sent numerous validation letters and no response! Convergent Outsourcing/Sprint Help - myFICO Forums - 6579365 Do I handle the debt through Convergent? This profile has not been claimed by the company. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. The posting time indicated is Arizona local time. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. They're just trying to meet their own metrics. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. I am a bot, and this action was performed automatically. After you submit your information, calls to your number will stop within 24 hours. We also do not buy debts - the debt that you may owe is still owned by the original creditor. If so, what's the best way to have them do this? If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Engage via Email. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. Further information is available in our FICO Data Privacy Policy. I owed a bill to Sprint which I paid to Sprint. Thank you, you have successfully subscribed to our newsletter! So I called the number listed he ask for last 4 of my SS# and address. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. In business since 1950, Convergent is one of Americas leading collections agencies. All rights reserved. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Make a Payment - ConvergentUSA This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Create an account to follow your favorite communities and start taking part in conversations. I asked her if Convergent owned the debt. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. If push comes to shove and you need to take legal action, its your word against the agencys. This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. @new_earthThank you for sharing. I just went through this, except the CA for mine was ERC. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. Sprint cannot make exceptions to this policy. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. How did you get in contact with them i need to pay something off but cant reach them. If it was sold, Convergent has the legal right to collect and to post on your reports. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. If so how did you proceed? One of our team members will walk you through the payment process and answer any questions you may have. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. They wont respond to anything but complaints saying they have validated it which is a complete lie. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. If someone knows please reply. With account paid and settled. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. How do I get them to delete their reporting. Convergent Outsourcing does not accept payment in exchange for credit deletion. Thank you for visiting Convergent Outsourcing to make a payment on your account. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. They said they didnt do that when clearly they did because it is listed as paid on my credit report. He said he was looking for Teresa **. How those businesses take care of those complaints is what separates good businesses from the rest. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. I called sprint, who was very eager to accept a payment to confirm if this was true. As of April 1st, 2020, Sprint is now part of T-Mobile! Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. b***@convergentusa.com. Many factors affect your FICO Scores and the interest rates you may receive. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Is Convergent Outsourcing a Scam? This is the best way to manage and repair your business reputation. They are a scam. I need some advice on how to proceed with this collection account. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. So yeah. How do I setup a payment plan? Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. Please call us at 1-800-444-8485. In full! I suppose they need to provide: Proof of contract - with sign-on and termination dates. Learn more about Convergent Outsourcing or view your account with us online. Create an account to follow your favorite communities and start taking part in conversations. They should be able to see whether there was or not and whether you need to deal with sprint. Offers may be subject to change without notice. You may find that it wont budge, even after you try the strategies above. Who We Are - Convergent BPO I got a letter from these people saying that I owe T-Mobile $57.00. ". So from what I am seeing, either way, Convergent can legally have it on your report. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! Email. How long does it take for my credit report to update after I make a payment. I paid them in full. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Check your credit report 30 days after you make your first payment. Many factors affect your FICO Scores and the interest rates you may receive. Sprint and Convergent Outsourcing Success? - myFICO Forums - 4763742 Or, should I try to handle it through Sprint (since they own the debt). Convergent is required to password lock receipts due to housing sensitive information. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I suspect the contract was hidden in the purchase of the I pad. I have not had business with Dish for over 3 years and left them with a $0 balance. They told me to contact their collections people. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. I got the collection agency's name and with that emailed them for an account number. I was so close to a derogatory free report. Doubt they will remove it. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. Convergent Outsourcing, Inc. is a debt collection agency. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. They stop taking the money out of my account and listed it as a paid debt on my credit report. These people need to be stopped. If you would like to make payment online instead of over the phone, you may do so on our website. I also called convergent and they only collecting on sprint behalf. Convergent Outsourcing Questions & Complaints I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. How does that work ? It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. Convergent Outsourcing was the most recent CA to report on this debt. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. I would just continue trying and hope to get someone who will delete. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Its location on this page may change next time you visit. Since I paid what I owed to Sprint how can they possibly own this debt? This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Bryan Sankey's Phone Number and Email Last Update. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Neither one is in the wrong legally. Your credit score will be affected by this Company. says who it is but nobody is ever on the other end of the line. Seemed reasonable, but what a scam. Just updating my progress with Convergent. So, now I'm not sure how to handle this. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. How to Tell if it's a Debt Collection Scam - ConvergentUSA I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. All rights reserved. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. Convergent Outsourcing: how to remove them from your credit report Dont click on those slick Ads! Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business I never signed a contract). FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Quick question! Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Improving your credit takes time, but its worth it. (Sales might work too, you just want someone who can take your payment). This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. If you have an account with us, we're here to help! Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. This is not correct as I owe no one anything or have any debt. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. Convergent Outsourcing's other names Collection companies typically only agree to this if you paid the debt and havent made any late payments since.

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