At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. It goes against our guidelines to offer incentives for reviews. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Made formal complaint with Customer Care. The rudeness of store associate and unwillingness to help. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. I'll go to Kroger's from now on. Giant Eagle reviews & complaints. She's aware of the conversation. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Wasn't willing to help and nor was her co-worker Sandy. Share your photos and videos with others to prove the truth of your words. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. Nothing. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. It's already been renovated so I guess bringing back products that are no longer sold. I was very upset. My prescription was not refilled. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. Every one of the wings had at. The service has always been rude, but now they have become even worse. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. they had no problem refunding my fuel perks then. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. I purchased 3- $100 gift cards via the Giant Eagle App. My husband **** called their customer service two days later and was informed that I had to call. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Nov 25, 2022, 12:13 PM PST 261 7008. 8% of Giant Eagle employees are Hispanic or Latino. Giant Eagle Company. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. And bugs. 5.0. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Out of 477 Giant Eagle employee reviews, 70% were positive. Unfortunately, I collect s.S. And the person who answered was named Morgan, a female. Procedure is simple and painless and the staff is ALWAYS pleasant. AND i understand some giant eagle's are charging for those bags! I would give no stars but a minimum of one star is needed. After picking up the order, I realized that none of the substitutions or the additional item were there. None I'm never coming back. Close it down! I get another sticker for my window. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. Don't deserve even 1 star for that area. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Disability and food assistance, so every penny counts. This is not acceptable. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. plus-circle Add Review. Can the consumer advise which location she is referencing? That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. I am so disappointedthat the storewould sell something like this. Please in the future check your produce before just tossing it carelessly on the shelf. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Giant Eagle has extremely terrible customer service. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. I fought over the phone and through email for 2 weeks, when I asked for a refund. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. 6930 West Central Ave . Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. It's unbelievably immoral and despicable! Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . It is very challenging to get answers from customer service. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. somehow the fuel perks vanished . Local grocery store in north eastern US. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. Giant Eagle's meat is also a better variety than other stores. In the meantime no follow-up with me. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. The cake had an image I had selected from your website. Job Work/Life Balance This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. This was about 6:30pm. ADDITIONAL LINKS Giant Eagle service worst ever since Covid 19 started. Well guide you through the process. The business became a success, and by 1928 there were 125 stores established. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Submitting a response indicates a willingness to work with customers to make things right. Unbelievable. Here are 20 things you might not know about Giant Eagle. Upon explaining my concern, store associate said they are out of all items. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. i don't have a complaint as much as need advice. your customer service is not customer friendly. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. As I cant see how I am the only person experiencing this problem. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. So I went to the self-checkout, and there I was harassed by two other employees. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. I am first off disappointed by the new renovation. It was on a Tuesday. The language that was heard today with the front of the store staff was horrible. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. 228 in Cranberry Township PA (the one by Target not out toward Mars). Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. I sent the main manager Adrian A**** an email with the transaction history of my card. and come shop your damn groceries yourself and $#*! There was a manager standing at front of store with one cashier checking out a long line of customers. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. So this made me wonder why a team member even recommended I do this to begin with. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Called their customer service today. I said well we waited all that time and the car ahead of us received their prescription so how we would know? I think that's obvious, Dec 7 2022 auth #04520C Every single prescription that is filled here is billed wrong. GE card number 78012 Need a loyalty card to self check out That is a 70% increase. Get the food ad on the mailers. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! The associate said to go ahead. The apple turnovers were made with mushy applesauce and were tasteless. Thank you for your time. Find out how we combat fake reviews. are fuel perks now state secrets? Giant Eagle Grocery Store Hours and Location info near Indianapolis. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. Overall im frustrated, but I just want my money refunded. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Giant Eagle Pharmacy caller complaints. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Here are 8 tips for writing great reviews. This person was watching everyone in the line as if they were stealing. Columbus ,ohio. Desired outcome: I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Explore an interactive map with places nearby. Desired outcome: to people that shop their groceries. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. UPDATE: Awful. I have 3 children ,2 of which are very sick . Desired outcome: Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio Shame on your company.I will never shop there again, your stores always were less than desirable. This is not the 1st time this has happened to me. nav-opener. (being the thing that will keep me out of the store.a cashier was as sick as a dog. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . . This pack was so dried out, and the breading so hard, that you could hardly eat it. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Was looking forward to these, I bought them In the past and fell in love with them. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Giant Eagle, (store #4029). So they keep putting out thinking it's fixed. I am left with a $139.99 gift card that I cannot use because it does not have a pin. 1. First off the staff should at least attempt to look busy but there are little ears everywhere. How convenient! The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Depending on your role and location, you might qualify for all or some of the following benefits. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . It always smells bad. Ripoff Report Needs Your Help! There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. 1.0. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Giant Eagle has extremely terrible customer service. This is the email I received 12/14/22: File a complaint. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. No printer or internet. Spacious and very clean store. His hair looks like it hasn't been washed out combed in MONTHS. I placed an online order for a cake at your location in cleveland on Chagrin rd. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. In recent years they've started carrying more organic and vegetarian products, which is great. Your loosing your customer base. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. I went to Giant Eagle in Washington Pa for vaccines. The kitchen manager was the cashier. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. i do the shopping for the household,he picked ip the advantage card. Why am I going to have to go to to your store to get my weekly special circular? It's sad to see that people will accept eating a piece of edible paper. Giant Eagle, the store lead is a creep too. The first transaction that I did online in fact, did go through. Or does that all fall on computers today? When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. The quality control of your produce does not exceed healthy expectations by your customers. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. Giant Eagle is the business that sold me the defective gift card. Block Spam Calls. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Giant Eagle Company. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. I never got it and spent $212.13 i can see. I have been in the consumer rating business for many years and never seen it as bad as this before. How does that help with a person that wants a grocery list AHEAD of time? I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Store associates think that they own the grocery world. BBB Business Profiles may not be reproduced for sales or promotional purposes. And having them in the store? cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. You sure have your priorities straight. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. Plus no sorry nothing. This is unacceptable. No one seemed to care about the mistake made in the store. Older lady mid 50s, blond curly hair, blue eyes. At this point I have spent way too much time with them without a resolution to this problem. Then why text me in the first place! I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. The other guy behind counter was rude also. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I love that the fruit and vegetable selection is top notch. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Kitchen employees told me to go to cashier to have it removed. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. The program was launched at 34 locations in 2021. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. I got an email stating that all sales were final even though it was just a glitch in the system. Be the first one to write a review. all that "but COVID" bull$#*! Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. Not a good look for Giant Eagle. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. but 2. Also, why did i not earn perks on Dec. 17 and Dec. 22? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Why stop with ads in the mail? When are you guys gonna get the a2 milk? Or does that all fall on computers today? I explained exactly as above and as she is my child - its really no ones business. The pin is required for an online purchase, and I do not have a Columbia store locally. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Verification can help ensure real people write reviews about real companies. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. You're always welcome here How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. Disgusted I found a grey looking mealworm. I. everytime i go theirs always issues! Two weeks later (today) the same product cost me $6.39. Giant Eagle.. Canfield Ohio I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. Start your review today. Tip for consumers:Provide customer satisfaction and a smile. I am extremely dissatisfied with the service provided to me today. This is unacceptable. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. Giant Eagle, Inc. Diesel Mechanic Review. We spoke to the consumer today and they provided an updated mailing address for the request. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. They are not the only game in town. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I purchased chicken salad Giant Eagle last night, 9-28-18. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. Giant Eagle, (store #4029). Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. We pulled up behind a car and waited 20 minutes! No everyone lives their life online. 6932 West Central Ave, Toledo, OH 43617. I will not shop at this store again and will encourage others to not shop here as well. You will lose me and many others who despise having to use pc, etc to see your weekly special info. If you have been a victim of such, contact a lawyer. HIGHEST PRICES ANY WHERE! However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. As a matter of policy, BBB does not endorse any product, service or business.

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