Please also read the General Conditions of Refund. I have now been trying for a refund for 6 months. Instead I was sent the PDF email after the show. Where the examination is being provided by a commercial business (not by an educational board). They ended up rejecting my application for a refund and closing it down entirely. Maisie Peters: 7:00 7:45pm )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. is cancelled, postponed or cannot be fulfilled by the. Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Hopeless website. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. For a detailed FAQ on these measures visit edsheeran.com or frontiertouring.com/edsheeran. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. etc.WHERE IS THE ACCOUNTABILITY? Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. Superstar Ed Sheeran is set to return to Australia and New Zealand in February/March 2023 for a massive run of stadium shows as part of his + - = x Tour (pronounced "The Mathematics Tour"). Why should I buy from Ticketek Marketplace? Abhorrently bad process for handling refunds and rescheduling due to illness. Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. There is no customer service centre you can call, just an automated voice call telling you to email. Youmade an unsuccessful request for annual leave for the date of theBooking. Attendance at business meetings and business travel. She made time to help & sort out the transfer of tickets to this area. What will a Marketplace ticket look like? They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! (This can normally be obtained from the transport companys website). I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. Fire A report from the fire service and/or police. Send them an inquiry many times and they are not answering! You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. Its a disgrace. Inspite of giving all the details, continuous email stating - send it in new format or send more information. I have now been trying for a refund for 6 months. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. Ticketek wastes YOUR TIME like it doesn't matter. This isnt the first time there has be a ticketing failure and the incompetence of Ticketek is staggering! Links relating to the City of Sydney, and NSW in general - please read our rules before posting. The office was just as bad as the ticket fees would have you believe. There is no phone number, only an email which does not get answered. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. Please also read the General Conditions of Refund. No contact, no reply, nothing.You have stolen money from thousands of people who need it. I got tickets to a concert from ticketek that got cancelled of covid. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Doors Open: 5:00pm Forcing people to own smart phones is not giving people choice and freedom. The customer service was super helpful and I got the ticket value back and it sold super quickly. What the hell is that? No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. I tried to buy tickets to Jim Jeffries, afterpay processed the payment, but the tickets from ticketek didn't. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. Proof that the passport has been reported to and cancelled by your Government Agency. Where You are the business owner or registered Director, or a member of Your family is. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . Suncorp Stadium Any evidence requested by our Customer Experience Team to verify the emergency circumstances. If there is a financial failure of any Transport provider. If there is a financial failure of any Transport provider. What a disgrace!! I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. You can do anything you want if you're the only game in town. It's about $1500 and I have no idea what to do next. A police report confirming details of the theft. If enough people do it they'll be investigated. They agreed I shoudl get a refund, then asked for my account details for the refund. As it got closer to Christmas I started to worry, as they were to be presents. Can't get through via phone, specifically says on their correspondence that a refund will be processed in due course so don't contact them. It's criminal and needs serious investigation. Emergency Services Police, Fire and Rescue Service or other Emergency Services. IMPORTANT Any translation of this document from English is for assistance and information only. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. Are Refundable tickets available through Ticketek Marketplace? Where You have not been physically examined by a Doctor prior to the date of the Booking. Website doesn't work. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. Are Refundable tickets offered on Gift Voucher sales? I tried being legitimate by paying extra for refundable tickets, but its almost like they want me to scalp them. To protect fans, strict anti-scalping measures will be deployed for the tour, with all tickets digitally supplied and accessible via official ticketing apps only. means weather where a Government Agency has issued warnings not to travel which mean. If Your Booking is cancelled or postponed by the provider, You should contact Our Customer Service team directly; see Your Booking confirmation or our website for contact details. Ed Sheeran: 8:15 10:30pm, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Minus one review!A Vodlobby charge appeared on my Credit Card after booking footie tickets. In event of a Refund Application the English language version shall be the basis of settlement. Frontier Touring, Special Guests: Maisie Peters and Budjerah. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. Getting travel insurance that covers COVID-19 related events can give you peace of mind so that you can enjoy your trip while being safe, smart, and prepared - and you should know what to look out for before you shop around. If they mean no-shows, then so be it. Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for a refund. Don't EVER buy for a friend, NIGHTMARE. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. Times are approx. Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: The following words or phrases have the meaning shown below wherever they appear in bold in this document. How did this happen? Just fake a doctors note, cant imagine they review them too carefully. Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. 2023 ProductReview.com.au Pty. I recognise the terms of service were available, but nobody reads those. Why is the price displayed on my ticket different to what I paid? means cancellation or significant delay of flight(s) which. I tried calling, emailing before the show, had I had a response we would have made the show. Ticketek routinely mismanages ticket processing which should be simple. Anyone has experience getting refunds from them or have advice on what I should do here? Companies can ask for reviews via automatic invitations. What is the Ticketek Marketplace Terms and Conditions for? They gave me specific number to call to move tickets. They need a better system and more staff it seems. Share. Are there any age restrictions enforced on my event? Breakdown A copy of the call out note froma nationalbreakdown recovery service. Still waiting for my refund 6 months. Sell tickets directly from your Ticketek Account. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. You cannot Attend your Booking due to any of the reasons below and have provided the evidence requested below. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. Poor service really. Abusive partner? >|DprR5}F'+#&'GM.VMn750gtge%iaMX1o-|iSfjS,r2)HTu2ujrzn ZvP`i}F``empr]pq}pC#MKM/n]:gx6O;2=3;M;>#S3I and subject to change at any time. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. Travelling can be a huge expense, which is why its normal to try to score savings when you can. Make a report to ACCC. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. Find out how we combat fake reviews. What happens to my money when I buy a ticket? Tixel is a safe ticket marketplace to trade tickets from Ticketek. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! Do I need any special hardware or software for print at home tickets?

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